Honest Conversations

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Honest Conversations

Communicate clearly. Lead confidently. Build trust.

Synopsis:
In the fast-moving world of tech, the ability to have honest, timely conversations is essential. This practical training programme equips ICT professionals with the tools and confidence to handle challenging conversations - whether with peers, direct reports, or senior leaders—before they escalate into bigger issues.

Course Overview:

Designed specifically for those working in Ireland’s ICT sector, Honest Conversations offers simple, effective frameworks to manage communication challenges in remote, hybrid, and in-person environments. Through interactive workshops, participants will learn to:

  • Identify and address the root causes of avoidance
  • Apply de-escalation techniques using the C.A.L.M. model
  • Prepare for difficult conversations with clarity and confidence
  • Enhance verbal and non-verbal communication
  • Create a     psychologically safe space for open dialogue

Whether you’re leading a team, managing stakeholders, or collaborating cross-functionally, this course will help build a culture of trust, well being, and high performance.

Who Should Attend:

  • Developers, QA, DevOps & UX Professionals
  • Product Managers, BAs & Project Leads
  • IT Consultants, Data & Security Specialists
  • People Managers, Emerging Leaders & Cross-functional Contributors

Delivery Options & Dates:

OnlineWorkshops – 3 half-days (9:30am–1:00pm)

  • Sept 4th, 11th & 18th

In-Person(Cork) – 1.5 Day Delivery

  • Sept 2nd & 3rd OR Sept 16th & 17th

Trainer Bio: Mary Jo Parker

Mary Jo brings over 30 years of experience in HR, conflict resolution, and workplace training. With qualifications in HR Management, Mediation, Employment Law, and Coaching, she specialises in building communication skills that strengthen team dynamics and workplace culture. Her background spans corporate HR, SME leadership, and successful workplace investigations.

TIAS Subsidised Rate: €350 per person

(Full value over €1,500)

Ready to build a culture of honest communication?

Contact Annette Coburn, Network Manager
📞 +353 860848704
📧 annette.coburn@techiaskillnet.ie
🌐 www.techiaskillnet.ie

The Engineering Skillnet is running a virtual Honest Conversations For People Managers course on July 1, 15 and 22 2025, please contact fiona.fennell@ibec.ie or visit their website (General - IBEC) for more information or to book a place.

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